DANIEL'S TWELVE COMMANDMENTS OF

COURTESY AND CIVILITY

1. Be ready to say "please", "thank you", "excuse me" or "sorry".

2. Listen attentively when someone is speaking and never interrupt.

3. Never lose your temper.

4. Respect the views of others.

5. Do not invade the privacy of others.

6. Be helpful by holding the door or the lift button, helping the infirm across the road, giving up your seat to the pregnant and the elderly and assisting the lost with directions and advice.

7. Never jump queue.

8. Do not leave a table dirty or uncleared after your meal.

9. Do not be distracted by electronic devices in the company of others.

10. Do not speak too loudly in public.

11. Be a gracious loser and a generous winner.

12. Do not take anything more than what you need.